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Problem installing msdn "Setup has detected that the HTML Help data files are corrupt and cannot continue"

Hi,

I cannot install the MSDN library for VS2008 as the setup process resports the error: "Setup has detected that the HTML Help data files are corrupt and cannot continue"

The relevant part of the msi log is:

MSI (s) (9C:48) [10:00:21:628]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CA_HHCheck_enu'
MSI (s) (9C:A8) [10:00:21:644]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIA662.tmp, Entrypoint: CAHHCheckup
Action start 10:00:21: CA_HHCheck_enu.
CA_HHCheckup : start
Initializing HxRegistryWalker.
ERROR: HHCheckup - unable to enumerate registered namespaces. Details: Library not registered.

ERROR: The HTML Help collection registration file ...\All Users\Application Data\Microsoft Help\nslist.hxl may be corrupted
ERROR: HTML Help data files are corrupt and setup cannot continue.
Namespace check is complete.
MSI (s) (9C!50) [10:00:21:784]: PROPERTY CHANGE: Adding HHCheckResult property. Its value is '1'.
CA_HHCheckup : end
WriteToProperty: Successfully wrote 1 to the Property HHCheckResult
MSI (s) (9C:48) [10:00:21:784]: Doing action: CA_HHCheckError_enu
MSI (s) (9C:48) [10:00:21:784]: Note: 1: 2205 2: 3: ActionText
Action ended 10:00:21: CA_HHCheck_enu. Return value 1.
MSI (s) (9C:48) [10:00:21:784]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CA_HHCheckError_enu'
Action start 10:00:21: CA_HHCheckError_enu.
MSI (s) (9C:48) [10:03:06:081]: Product: MSDN Library for Visual Studio 2008 - ENU -- Setup has detected that the HTML Help data files are corrupt and cannot continue. Click Ok to close setup.

This seems to indicate that my nslist.hxl file is corrupt. A search of the Microsoft Help and Support pages suggests that there is a workaround for this problem, but do not have a description of what to do.

Best regards
John

  • Moved byYiChun ChenMSFTMonday, September 28, 2009 7:32 AMHelp System issue (From:Visual Studio Setup and Installation)
  •  
MadMathematician  Friday, September 25, 2009 12:54 AM
Hi John,

I am moving this thread from Base "Visual StudioSetup and Installation" forum to the "Developer Documentation and Help System" forum, since the issue is related to Visual Studio documentation. There are moredocumentation experts in the "Developer Documentation and Help System" forum.

Thanks
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YiChun Chen  Monday, September 28, 2009 7:31 AM

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